Services

Single source solutions

With our service offerings, we stay close to your batteries. Our innovative cloud solution enables monitoring of the products at cell level.

This leads to sustainable operation of the storage units. Because: Cell modules can be replaced individually – the purchase of a new product is therefore not necessary. Secure up to 10 years of cell performance guarantee with our Smart- and Advanced-Servicecontracts.

In addition, we offer you extended warranty contracts. According to your needs!

Service Contracts

A premium battery storage system also deserves a premium service. ADS-TEC offers attractive service contracts and additional warranty services.
Smart
Advanced
Monitoring and remote maintenance
On-site service for repair (warranty / no warranty claims**)
**additional service-related costs for the customer may arise
Annual on-site maintenance
Big-LinX(R) for up to 5 users
- Setup of a customer portal and user licenses
Reporting (monthly / yearly)
- Facts and figures of the customer system
- Every month and a summery annually
Bat-X
Cell Performance Guarantee
Smart
Überwachung und Fernwartung
Vor Ort Service für Instandsetzung (Garantie / keine Garantiefälle*)
Jährliche Wartung vor Ort
Big-LinX® für bis zu 5 Benutzer
- Einrichtung eines Kundenportals und Benutzerlizenzen
Berichterstattung (monatlich / jährlich)
- Zahlen und Fakten des Kundensystem
- Jeden Monat und eine Zusammenfassung jährlich
Bat-X
Cell-Performance-Garantie
Advanced
Überwachung und Fernwartung
Vor Ort Service für Instandsetzung (Garantie / keine Garantiefälle*)
Jährliche Wartung vor Ort
Big-LinX® für bis zu 5 Benutzer
- Einrichtung eines Kundenportals und Benutzerlizenzen
Berichterstattung (monatlich / jährlich)
- Zahlen und Fakten des Kundensystem
- Jeden Monat und eine Zusammenfassung jährlich
Bat-X
Cell-Performance-Garantie
Extended warranty*
Parts only
Spare parts included
- Subsequent to warranty for up to 5 years after purchase
*Prerequisite is a concluded service contract
Extended warranty services*
Parts & Labor
Spare parts included
Labor included
- Subsequent warranty for up to 5 years after purchase
* Prerequisite is a concluded service contract